Problem Statement: Manual and inefficient call audit procedures limited transparency, accuracy, and scalability as operations grew. How we solved it: Deployed a web-based, role-driven QA platform to automate call audits, improve tracking, and provide structured feedback forms leveraging Java, Spring Boot, PostgreSQL, and Django. Delivery procedure: Rolled out an agile solution featuring automated call assignments, user-friendly dashboards, and scalable QA forms— all delivered as an integrated system to replace legacy manual tracking. Outcome: The platform saved 50% of time in risk control ops, auto-flagged 480+ insights monthly, and boosted compliance accuracy by 35%, cutting operational overhead by 40%.
RadarSoft Technologies
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RadarSoft Technologies
4.0★★★★0 reviews2 Portfolio
RadarSoft Technologies Portfolios
Problem: Built to bring consistency, control, and visibility to high-volume lending operations. What we did: We designed a full-scale Loan Management System with an integrated Contract and KYC Management module, enabling end-to-end digitization of lending operations within a single platform. Delivery: Implemented a secure, role-based system with: Digital contract records and KYC management modules. Automated approval workflows with real-time status updates. Integrated document uploads, downloads, and audit logs. Unified dashboards for SMEs, reviewers, and finance teams. Outcome: The contract management platform reduced processing time by 50%, improved compliance accuracy by 35%, and surfaced 480+ actionable insights monthly, while cutting operational overhead by 40% through automation and centralised workflows.