Overview
Diligentic Infotech helps Calgary organizations reduce manual work by improving workflows, connecting business systems, and applying AI where it has a clear operational purpose. We primarily work with small and mid-sized businesses that need practical improvements across existing applications and processes rather than unnecessary technology replacement. What We Help Businesses Achieve AI Workflow Assessment Document existing workflows and identify manual activities, repeated steps, process gaps, and suitable opportunities for automation. ERP and System Integrations Connect ERP platforms, CRM systems, databases, APIs, and internal applications to reduce duplicate work and improve data movement. Process Automation Automate routine activities across email, documents, reporting, data processing, notifications, approvals, reminders, and follow-ups. Voice AI Agents Develop Voice AI Agents for repeatable phone interactions, information collection, routine communication, and defined customer or internal processes. Discovery and Consulting Review business requirements, assess potential automation initiatives, and help establish an implementation plan based on operational priorities. Why Diligentic Infotech? Our approach starts with how the business currently operates. We look at the workflow, the information involved, and the desired outcome before selecting the tools or development approach. Two automated workflows created for Project Services Global save more than 6 hours of manual work each week through email triage and tender identification. Diligentic Infotech brings extensive custom software development experience, backed by a portfolio of more than 50 delivered web and mobile applications. A no-cost workflow assessment is available for businesses looking to identify a practical starting point.
