ABOUT THE CUSTOMER: The Customer operates the most extensive network of integrated Ophthalmology clinics in the United States, boasting a presence in 60+ clinics across various cities in California. It is renowned for hosting a team of leading ophthalmologists and optometrists who excel in providing top-tier patient care. Their ophthalmology expertise encompasses diverse specialties, including Oculoplastic, retina issues, LASIK, and more, establishing them as pioneers in comprehensive eye care. BUSINESS CHALLENGE: Disrupted clinical and administrative workflows owing to different Electronic Health Record (EHR) systems being used in different clinics. Escalating costs associated with deploying and maintaining third-party EHR solutions as the number of clinics increased. Recurring license/subscription expenses for off-the-shelf software solutions SOLUTION DELIVERED: Futuristic custom-tailored EHR system supporting all clinical workflows & documentation Enabling 6 user personas involved in the clinical workflow including the Front desk, call center, patients, doctors, technicians, and the financial team Futuristic technical architecture leveraging Angular and PostgreSQL as core technologies Integrated APIs for insurance providers to seamlessly access & manage patient financial information IMPACT CREATED: Custom EHR system deployed across multiple clinics for admin and patient revenue cycle management. Improved productivity by achieving a 60% increase in productivity within the eye care group. Reduced recurring costs by 20% Improved Patient Engagement offering patients access to documents, appointments, and clinical notes for enhanced patient experience.
Daffodil Software
Tech Partner for Custom Healthcare App Development
Daffodil Software
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