
About
The European Chatbot & Agentic AI Summit 2027 is the seventh edition of a leading European conference and exhibition focused on Conversational AI, Agentic AI, Generative AI, chatbots, virtual assistants, voice technology, and conversation design. Taking place from 16–18 March 2027 in Edinburgh, Scotland, the event brings together industry executives, technology leaders, researchers, AI practitioners, and enterprise decision-makers to explore the latest developments and applications of AI technologies. The summit's theme, "Beyond Chatbots: Building the Agentic Enterprise," focuses on how autonomous AI agents are transforming business operations, customer experiences, and enterprise workflows. Key topics include AI sovereignty and digital autonomy, enterprise-grade Agentic AI, AI safety and governance, autonomous customer service, multimodal AI agents, contact centre transformation, human-AI collaboration, AI applications in finance and banking, and measuring the return on investment of AI solutions. The event features keynote presentations, panel discussions, breakout sessions, masterclasses, exhibitions, startup activities, and networking opportunities. Attendees can connect with AI experts, technology providers, enterprise executives, and innovative startups. The programme also includes a pre-conference networking day, a speaker dinner, awards, and a whisky-tasting experience. According to the event website, previous editions have collectively hosted more than 5,300 attendees, 600 speakers, 70 partners, and 300 sessions and masterclasses since 2021. The summit offers opportunities for professionals and organisations to learn about emerging AI technologies, explore practical enterprise applications, build partnerships, and exchange insights into the future of Conversational AI and Agentic AI.