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This is the automated chatbot that can reply base on the customer message.

Banking online means accessing your bank account and carrying out financial transactions through the internet on your smartphone, tablet or computer. By removing the complexity and providing an easy to use interface with everything an user needs, in a single application - with interactive insights, and recommendations to continuously improve.

This tool is allowed different agent of the telecommunication of help centre to convert conversation with the customer in native language. It also has self model for the translation which deployed on the AWS and GCS to translate base on the specific industry.2